Blackstone NP in Psychiatry PLLC Frequently Asked Questions
General Information
What services do you offer?
​We offer a range of psychiatric services including comprehensive psychiatric evaluations, diagnosis, individualized treatment plans, follow-ups, medication management, various screener questionnaires, psychotherapy, GeneSight testing, and referrals for higher levels of care when needed.
What population of patients do you work with?
We work with individuals struggling with depression, anxiety, sleep difficulties, and mood disorders. We incorporate cultural and trauma-focused care into our treatment plans.
Do you accept new patients?
Yes, we do.
What are your office hours?
Monday through Thursday, 9 AM to 7 PM; Friday, 9 AM to 5 PM; Saturday, 9 AM to 3 PM; closed on Sundays. We understand that life can be unpredictable, so we try to offer flexible appointment times when possible.
Do you offer telemedicine appointments?
Yes, we offer telemedicine appointments for the convenience of our patients.
Appointments
How do I schedule an appointment?
You can schedule an appointment by calling or texting the office at (516) 509-3742, email NP@blackstonepsych.com , or by booking an appointment through our patient portal.
What should I prepare for my first appointment?
Please have your insurance card, a list of current and/or past medications, and any relevant medical records. To save time, you can also complete our new patient paperwork online before your appointment.
What if I need to cancel or reschedule my appointment?
Please call our office at least 24 hours in advance to cancel or reschedule your appointment. A cancellation fee will apply for late cancellations or no-shows. We understand that unexpected things happen, so please let us know as soon as possible if you need to change your appointment.
What is the typical wait time for an appointment?
We strive to offer timely appointments and will do our best to accommodate your schedule.
Insurance and Billing
Do you accept my insurance?
We currently accept United Healthcare/ Optum, Anthem Blue Cross and Blue Shield (formerly Empire), Blue Cross and Blue Shield of Massachusetts, Cigna, Aetna, Carelon Behavioral Health, Optum, Medicare, and Quest Behavioral Health. More insurances will be accepted in the future. We recommend contacting your insurance provider to verify coverage before your appointment.
What if my insurance does not cover your services?
We offer self-pay options. Please inquire about our current self-pay rates. We believe that everyone deserves access to quality mental healthcare, and we work with patients to find affordable options.
Privacy and Confidentiality
We adhere to strict confidentiality standards and comply with HIPAA regulations to protect your personal health information. Your privacy is our top priority, unless you are a danger to yourself or others.
Additional Questions
What can I expect from my first visit?
Your first visit will involve a comprehensive evaluation of your mental health history and symptoms. We will work together to develop a personalized treatment plan.
How long does a session typically last?
The length of an appointment varies depending on individual needs and goals. We will discuss treatment duration during your initial assessment.
What is the difference between a psychiatrist and a Board Certified Psychiatric Mental Health Nurse Practitioner (PMHNP-BC)?
A psychiatrist is a medical doctor who can diagnose and treat mental health conditions through medication and therapy. A PMHNP-BC is an advanced practice registered nurse (APRN) who specializes in mental health care. They have undergone specialized training to diagnose, treat, manage mental health conditions, and prescribe medications.
What is a therapist?
A therapist provides psychotherapy to help individuals manage their mental health.